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Our
site policies do not affect your statutory rights.
Ordering
Online
Ordering
online with us is safe and secure. None of your credit card
information is held and your Paypal transaction is covered.
We
encourage you to purchase through our website using Paypal, and also
accept debit and credit card payments over the phone
(+44(0)2920711476). We also accept Cheques, Banker's Drafts and
Postal Order but please allow a short period of time for these
respective payment types to clear before we dispatch your
goods.
Delivery
Items
are usually dispatched within 1 working day, but in some cases may
take a little longer.
Complaints
Please
address any complaints in writing to the Company Director at the
address below and we will do our utmost to help. Allow up to two
weeks for a reply.
Company
Director
Tails
and the Unexpected Ltd
10
Victoria Road
Penarth
Vale
of Glamorgan
CF64
3EF
Prices
All
products are charged at the price shown on the individual item pages
on the date the customer places the order. We reserve the right to
alter these prices at any time, this will not effect any orders
already made by our customers. The prices are inclusive of any VAT
charges.
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